Pacific Basin Shipping Team Building Event

The challenge

Pacific Basin Shipping required a venue for an office team building event with very specific preferences around atmosphere, accessibility, catering, and budget.

Key requirements included:

• Location not more than 2 hours away
• Welcoming venue that was “not too pretentious”
• Restaurant quality meals
• Open bar until late
• Mid-range pricing that was “not over the top”

The VenueCrew solution

Venue Crew stepped in to source a replacement venue after the original option fell through. Cleaveland Estate was selected for its picturesque location and modern event spaces.

The client specifically credited the team for  “saving the day with a top recommendation after listening to my requirements.”

Venue Crew’s approach included:

• Providing a tailored venue recommendation based on the client brief
• Managing coordination during the venue change process
• Sourcing venues aligned to budget and atmosphere requirements
• Ensuring catering and bar expectations could be met

The client described the approach as:

“Consultative Partnership: Rather than just providing a list, the team listened to specific requirements (e.g., ‘comfortable luxury, welcoming and not too pretentious’) to provide a tailored, expert recommendation.”

The results

The event outcome was described as:

“Amazing – loved by every colleague”

Specific measurable benefits included:

• Reduced administrative burden on the Office Manager
• Achieved a mid-range price point without compromising quality
• High attendee satisfaction
• Successful pivot from a failing venue to a reliable alternative
• Reduced stress during a high-pressure situation

Additional outcomes included:

• “100% Attendee Satisfaction”
• “Risk Mitigation”
• “Stress Reduction”

Venue Crew also:

“Handled the ‘legwork’ and logistics during a high-pressure situation, allowing the Office Manager to focus on their core duties while Venue Crew secured the booking with an ideal venue.”